How to stop double-knocking the same street

Double-knocking happens when canvassers cannot see what teammates already hit on the same street. Fix it with a shared map of knocks and outcomes, so the next rep knows which doors were pitched, not home, or marked Follow Up.

Root causes

Parallel beats without handoffs, group chats instead of a map, and end-of-day spreadsheet updates all create the same failure: the second rep walks a door the first rep already pitched.

Shared map beats group chat

Texts do not scale across a crew. A shared map shows knocks and outcomes so anyone joining the patch reads the same truth before knocking. Managers also see each rep's last knock location.

Handoff between shifts and reps

When one canvasser finishes a beat, the next should see outcomes on each door, not a verbal summary. Follow Ups stay on the address for whoever returns.

Areas and suburbs

Organise coverage by suburb or area so managers can see completeness at a glance: which streets are done, which have gaps, and where Follow Ups remain open.